Responsible Gaming

Keeping It in Check

Most people gamble online without it ever becoming a real issue. They set a budget, stick roughly to it, and move on with their evening. But for some people it shifts – not dramatically, not overnight, but in ways that are easy to rationalise at the time. A longer session than planned. A deposit to recover a loss that felt undeserved. Another one after that. The pattern matters more than any single moment.

We built the tools on this page into every account because we think access to them should require zero effort. You should not have to contact support or fill out a form to set a deposit limit. It should just be there, in your settings, ready to use. That is how we have set it up.

Tools on Your Account

Deposit limits cap how much goes into your account over a day, week or month. Set one and it applies immediately. If you want to lower it, that also happens straight away. Raising a limit has a short delay built in – that is intentional, so a decision made mid-session does not go through without you having time to think it over.

Loss limits stop play once you have lost a set amount within a chosen period. Session timers cut the session off at a time you decide in advance, regardless of what is on the screen when the clock runs out. Cool-down periods put a temporary hold on your account – anywhere from 24 hours up to six weeks – without locking you out permanently. All of these sit in your account settings and take effect the moment you save them.

Self-Exclusion

Self-exclusion closes your account for a period you choose. Log-in, deposits and marketing all stop for the duration. If you want to do this, message our support team and it gets done quickly – we do not make it a process. What you should know is that excluding from one site does not cover others.

For a broader block, GAMSTOP is the national self-exclusion scheme that covers a large number of UK-facing operators through a single registration. It is free, takes a few minutes to set up, and stays in place for the period you choose.

Signs Worth Taking Seriously

Gambling becomes a problem quietly, which is part of what makes it hard to catch early. Borrowing money to fund sessions, hiding how much you play from people close to you, feeling restless or irritable when you are not gambling – none of these are dramatic on their own, but together they point somewhere worth paying attention to. You do not need to be in crisis to decide something needs to change.

Some people manage to keep it hidden for a long time, which just means it goes unaddressed for longer. If something about your own gambling feels off, that is usually worth listening to rather than explaining away.

Where to Get Support

Every organisation below offers free and confidential support. None of them require you to have hit a low point before reaching out – they exist for anyone who is unsure about their gambling, not just those in serious difficulty.

• GambleAware – free support, advice and treatment referrals across the UK
• GamCare – 24/7 helpline and online chat for players and those affected by someone else’s gambling
• Gambling Therapy – practical advice and emotional support, available in multiple languages
• Gamblers Anonymous – peer support groups across the UK, run by people with lived experience